This website applies only to residents and the law of New South Wales, Australia.

3. THE FEDERAL SYSTEM (continued)

3.9 Conciliation

Conciliation is usually the first step in the proceedings, except when there is a jurisdictional hearing. The aim is for claims to be processed as quickly as possible and to avoid unnecessary costs for both parties.

Conciliation involves a 'round the table' confidential discussion between you and your employer in front of a Commissioner from the AIRC. You will be given the chance to present your side of the story about your dismissal, as will your employer. The Commissioner will try to help both parties clarify the facts and reach a settlement. The Commissioner is primarily focussed on resolving the matter at the conciliation conference. However, if the matter doesn't settle at the first conciliation you can request a second conciliation conference, or the Commissioner may decide a follow-up conciliation conference is necessary. The majority of matters settle at conciliation or soon after.

Both you and your employer have a right to be represented at the conciliation conference but many people represent themselves. You may be represented by your union or a lawyer. Alternatively, you may take a support person to listen and observe or take notes.

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